privacy policy

Selectra Japan Co., Ltd. (hereinafter referred to as "our company") fully recognizes our social mission regarding the protection of all personal information handled by our company, protects the rights of individuals, and complies with laws and regulations regarding personal information. To do. In addition, we have built a personal information protection management system to embody the policy shown below, and we are always aware of trends in the latest IT technology, changes in social demands, changes in the business environment, etc., and strive to continuously improve it. , we will make a company-wide effort.

When acquiring personal information, we will acquire, use, and provide it only to the extent necessary for our legitimate business execution and personnel management in electricity bills, gas bills, internet and mobile comparison service business, and specified We will not handle personal information beyond the scope necessary to achieve the purpose of use (use other than the intended purpose). In addition, we will take measures to prevent unintended use.

We will manage the personal information we hold in an appropriate manner.

We will comply with laws and regulations regarding personal information protection, national guidelines and other norms.

We will take reasonable safety measures against risks such as leakage, loss and damage of personal information we hold. We will continuously improve our personal information security system. In addition, in the event of an emergency, we will promptly take corrective action.

We will respond promptly, sincerely and appropriately to complaints and consultations regarding the handling of personal information.

The personal information protection management system will be periodically reviewed and continuously improved in light of changes in the environment surrounding our company.

Handling of personal information

The Company stipulates the handling of user information, including personal information about users of the services provided by the Company, as follows.


Personal information is information about an individual user that can identify the user by name, address, telephone number, e-mail address, company name, and other descriptions that make up the information. Personal information also includes information that can be easily compared with other information and, as a result, can identify an individual user, even if it cannot be identified by that information alone.

Acquisition method of personal information

We will acquire personal information in the following ways.

  • When a user calls our call center
  • When a user fills out and submits an application form for our campaigns, newsletters, etc.
  • When the user estimates electricity/gas usage or compares rate plans using our engine
  • When a user sends an email or review to us

Purpose of use of personal information

The purpose of using personal information is as follows. We will not use it beyond the purpose of use.

  • 当社サービスにおけるご本人確認・不正利用の防止のため
  • ユーザーに適した電力・ガス・インターネットのプランをご紹介するため
  • 電力・ガス・インターネットのお得な料金プランやキャンペーンなど、ユーザーに有用と思われる通知を行うため
  • 当社サービスに関する利用規約、本方針の変更、当社サービスの停止・中止・契約解除その他当社サービスに関する重要な通知を行うため
  • 個人として特定できない範囲において統計情報として集計し、サービス向上・開発の参考資料とするため
  • ユーザーの承諾に基づいて、当社パートナー企業等に個人情報の提供を行うため








  • 法令に基づく場合
  • 人の生命、身体又は財産の保護のために必要がある場合であって、ご本人の同意を得ることが困難であるとき
  • 公衆衛生の向上又は児童の健全な育成の推進のために特に必要がある場合であって、ご本人の同意を得ることが困難であるとき
  • 国の機関若しくは地方公共団体又はその委託を受けた者が法令の定める事務を遂行することに対して協力する必要がある場合であって、ご本人の同意を得ることにより当該事務の遂行に支障を及ぼすおそれがあるとき
  • 合併、会社分割、事業譲渡その他の事由により個人情報を含む事業の承継がなされる場合










・住 所:〒150-0011
・Eメール:[email protected]



Information on electricity and gas charges provided in this service is provided through this site after paying sufficient attention to our company, but we will not be responsible for the accuracy, validity, legality, usefulness, and the content of the information. We cannot guarantee any other matters. Even if the user suffers any damage or loss due to this information, our company will not be held responsible.

In addition, we cannot answer questions about the rate plans/services of each electric power/gas company. We ask that you contact each electric power and gas company directly. For the latest and detailed information, please check directly on the website of the power or gas company.

To the person in charge

In order to ensure and enhance the accuracy of information, the Company accepts requests for confirmation and correction of posted information from business operators at any time.

Please note that in order to ensure the fairness and neutrality of our business, we may not be able to respond to your request for correction depending on the content.